Frequently Asked Questions

Everything you need to know about your CarlinKit fashion experience.

How long does shipping take for my order?

Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on your location and customs processing.

What is your return policy for apparel?

We offer a 30-day return policy for all unworn items with original tags attached. Please ensure the garments are free of stains, odors, or signs of wear to be eligible for a full refund.

How do I determine the right size for me?

Each product page features a detailed size guide with specific measurements. We recommend measuring a similar garment you own to compare against our size chart for the most accurate fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options via Klarna and Afterpay.

Are your materials sustainably sourced?

At CarlinKit, we are committed to ethical fashion. Over 60% of our current collection is made from organic cotton, recycled polyester, or sustainable linen, and we audit our factories annually for fair labor practices.

Can I track my package once it has shipped?

Yes, once your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your delivery status in real-time.